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Support

Policies

Refunds

To request a refund for a donation you submitted in error, please contact support@tigerimpact.org. TigerImpact will typically honor refund requests made within fifteen days of payment but reserve the right to deny a refund request. Please note that TigerImpact is unable to refund processing fees (2.9% for card purchases and $1.50 for ACH transfers).

Cancellations

To cancel a recurring payment, please contact support@tigerimpact.org. Please refer to the refund policy regarding cancelling individual payments within a set of recurring payments.

Contact

Support Contact

If you have any questions or concerns, please do not hesitate to contact us by email at support@tigerimpact.org or by phone at 1-888-802-7413.